ReelTV Privacy Policy
Last updated: 3 August 2026
ReelTV is a TV show tracking app for iPhone. This policy explains what we collect, why, and what you can do about it. We do not sell your data, we do not serve ads, and we do not track you across other apps or websites.
What we collect
| Data | Why |
|---|---|
| Account identifier Email address, or the private relay address supplied by Sign in with Apple | To create your account, sign you in, and sync your library across devices |
| Your library and viewing progress Shows and movies you track, episodes marked watched, ratings, custom lists | This is the core function of the app — it is what we store on your behalf |
| Preferences Streaming services you subscribe to, discovery filters, notification settings | To tailor what the Discover tab shows you and when we notify you |
| Feedback and support messages What you write, plus the email address you provide on the support form | To answer you and to improve the app. In-app feedback can be sent anonymously, in which case it is not linked to your account |
| Diagnostics Crash reports and performance traces — stack traces, device model, OS version | To find and fix bugs. Collected via Sentry, with IP address collection switched off, and not linked to your account |
We do not collect your name, contacts, photos, precise location, IP address, or advertising identifiers. ReelTV has no analytics SDK beyond the crash reporting described above.
Where your data is stored
Account data, library, and viewing progress are stored with Supabase, our database and authentication provider. Crash and performance diagnostics are processed by Sentry. Both act as processors on our behalf.
Show and movie metadata, artwork, and streaming availability come from TMDB. These requests are proxied through our own servers, so TMDB does not receive your IP address or any information identifying you.
On-device processing
The “For You” recommendations in Discover are generated on your device using Apple's on-device model. The titles in your library are not sent anywhere for this feature.
How long we keep it
Your account data is kept for as long as your account exists. Diagnostic data is retained by Sentry according to their standard retention period. Support and feedback messages are kept until resolved and then periodically cleared.
Deleting your account
You can delete your account at any time from Profile → Settings → Delete Account. This permanently removes everything held against your account — your login, tracked shows and movies, watched episodes, custom lists, streaming service selections, discovery preferences, and any non-anonymous feedback you sent. It cannot be undone.
Anonymous feedback is not linked to your account and therefore cannot be identified or removed on request.
Your rights
Depending on where you live, you may have the right to access, correct, export, or erase your personal data, and to object to or restrict how it is processed. Account deletion in the app covers erasure. For anything else, contact us using the form on the support page and we will respond.
Children
ReelTV is not directed at children under 13, and we do not knowingly collect personal data from them.
Changes to this policy
If this policy changes materially we will update the date at the top of this page.
Contact
Questions about this policy or about your data: use the form on the ReelTV support page.