ReelTV Support

Track your shows. Never lose your place.

Common questions

My show isn't showing new episodes

Episode data comes from TMDB and is cached for up to 24 hours. Pull to refresh on the show's detail screen to fetch the latest. If an episode is still missing a day after it aired, it's likely not yet listed on TMDB.

I'm not getting episode notifications

Check that notifications are enabled for ReelTV in iOS Settings, and that you've turned on the bell for that specific show. Reminders are scheduled from each episode's announced air date, so a show with no announced dates won't produce any.

"On Your Services" is showing the wrong things

Streaming availability is per-region and comes from TMDB. Make sure your subscribed services are set correctly under the filters button on Discover.

How do I delete my account and data?

Profile → Settings → Delete Account. This permanently removes your account, tracked shows, watched episodes, lists and preferences. It cannot be undone.

Contact us

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